How To Get A Quote


Quotation requests are required in writing and prices cannnot be provided over the phone. Trade Prices require a company letter head or purchase order.

What Information Do We Require?

In order to process your quotation request and provide you with an accurate price, we require the following information (click here to see an example of the information we need):

  • The product you wish for us to quote. (i.e. aluminium windows)
  • The system you wish for us to quote. (i.e. Premium Plus Windows)
  • The product details, including; sizes, colours, glass, styles and designs for each item.
  • Any additional information, requirements or specialist instructions. (For example... I require; direct fix outerframes, internally glazed sashes, trickle vents, a 150mm projection cill etc.).

Please note: All of our products are bespoke and made-to-measure, to your exact specifications.

For more help and advice on specifying or pricing our products please call us on (01268) 681612.

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Head Office & Showroom

Our main offices are located on Charfleets Industrial Estate on Canvey Island and are open five days a week. Please contact the office for quoting, ordering, sales, after-sales and technical support. To preview our products and visit our showrooms please contact our Showroom.

Duration Windows - Offices, Showroom & Factory
Thames Development,
Charfleets Road,
Canvey Island,
Essex.
SS8 0PQ

Tel: 01268 681612
Email:  sales@duration.co.uk

Office Opening Hours:
Mon-Fri: 8:00am - 12:30pm & 1:00pm - 4:30pm
Sat, Sun and Bank Holidays: Closed

Showroom Opening Hours:

EASTER 2025 Opening Hours:
Mon-Thu: 9:00am - 4.00pm
GOOD FRIDAY: Closed
Sat: 9.00am - 3.00pm
Sun: Closed
EASTER MONDAY: Closed

Opening Hours:

Mon-Fri: 9:00am - 4.00pm
Sat: 9:00am - 3.00pm
Sun and Bank Holidays: Closed

Getting to Head Office & Showroom

By Car: Little over 25 minutes from the M25 junction 30. The postcode for your Sat Nav is SS8 0PQ. There is designated visitor parking spaces in our main car park, on the left hand side as you come in through the gates.

By Rail: Approximately 45 minutes by rail from Fenchurch Street. Taxis are available outside Benfleet station.

By Taxi: Approximately 5 minutes from Benfleet Railway Station. This journey would take around 11 minutes by bus or 37 minutes walking.
(Please use caution when walking this route, as you may find that the route is missing adequate sidewalks and / or pedestrian crossings.)

Other Information

• Designated parking in the main car park and easy access by train.
• Free tea, coffee and water available.
• The conservatory entrance has a wheel chair ramp.
• Free advice on specifying, installing and costing our products.
• Get help and advice from our sales team.
• Get help marketing our products with; customised brochures, images for your company website, images for advertisement campaigns and corner samples for your showrooms and to your show customers.
• Get free no obligation quotes and run through your quote with a member of the sales team.
• Place orders and run through your order with a member of our sales team.
• Technical advice, after-sales support, specification and installation advice.

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