Online Estimators Cookies
Our online estimators use session cookies to store the information that you enter in your browser, in order to give you a price. After this function is performed they are no longer required and as such these cookies disappear from your computer or device when you close your browser. We do however give you the option for our online estimator to 'remember me' this will store persistent cookies on your computer for things such as your name, email, company and vat registration, which will time out after three months. The information is stored so that regular visitors to our website do not have to re-enter all their details each time they visit our site and can perform quotations more quickly and effectively.
When you watch any of our YouTube videos, certain cookies are created and saved to your computer. We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.
Google Analytics Cookies
We use Google Analytics to monitor the performance of our site. Google sets certain cookies, which are then used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the experience of visitors to our site. The cookies collect information in an anonymous form, data includes; the number of visitors to the site, where visitors have come to the site from, the average number of pages they visited and how long they spent on our website.
Google Analytics also allows the "_utmz" cookie to be used by other website's to show Google picture adverts for other companies whose website's you have previously visited. This way the website you are currently visiting can charge the previous website, and the previous website can back up and reinforce their presence online and try to gain your business even after you have left their website.
Zopim Chat Cookies
Zopim (the live chat software provided by Zendesk) utilisies cookies to help identify a user's chat session between page loads.